Privacy and Policy

Your personal data is important to us.

Manaii World and this website Manaii.com is owned and operated by Dana Med i Stockholm AB Company (orgnr. 559176-1076). This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

The overall goal of this policy is to ensure compliance with the Data Protection Regulation (General Data Protection Regulation, GDPR (EU) 2016/679). The regulation comes into force as law in all EU member states and then replaces the Personal Data Act (PUL) here in Sweden from 25 May 2018. The purpose of GDPR is to ensure that natural persons will have greater control over their personal data while companies only need to to a single set of regulations when they operate in several EU countries.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us

What data do we collect?

Our company collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide our company with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our massage boards or via email.
• Use or view our website via your browser’s cookies.

How will we use your data?

Our company collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.
• If you agree, our company will share your data with our partner companies so that they may offer you their products and services.

When our company process your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Our company securely stores your data at [enter the location and describe security precautions taken].

Our company will keep your data for limited period and we delete personal data when the legal basis for processing ends.

Marketing

Our company would like to send you information about products and services of ours that we think you might like, as well as those our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time stop our company from contacting you for marketing purpose or giving your data to other members of the Our Company Group.

If you no longer wish to be contacted for marketing purpose, please click here.

What are your data protection rights?

Our company would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access: You have the right to request our company for copies of your personal data. We may charge you a small fee for the service.

The right to rectification: You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete the information you believe is incomplete.

The right to erasure: You have the right to request that our company erase your personal data, under certain conditions.

The right to restrict processing: You have the right to request that our company restrict the processing of your personal data, under certain conditions.

The right to object to processing: You have the right to object to our company’s processing of your personal data, under certain conditions.

The right to data portability: You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +46 (0)768 531 140

Or write to us: info@manaii.com

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

• Understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionally: Our company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising: our company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our websites, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our company keeps its privacy policy under regular review and places any updates on this page. This privacy policy was last updated on 1 March 2022.

How to contact us?

If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@manaii.com

Call us at: +46 (0)768 531 140

Ladan Alipour

Founder of Manaii World

Terms of Purchase

Manaii World and this website Manaii.com is owned and operated by Dana Med i Stockholm AB Company (orgnr. 559176-1076)

Fridensborgsvägen 125, 17062 Solna

Stockholm, SWEDEN

Phone: +46 (0)768 531 140

General Conditions

Manaii World sells products through the internet to private individuals and companies/organizations. To shop from us, you must be 18 years of age.

Upon purchase, we will confirm your order with an order confirmation.

For physical products, it is sent when the order is received by us.If the delivery time changes, we will notify you as soon as possible. You always have the right to cancel the purchase free of charge until the item has been shipped. We retain title and right of repossess to products until full payment has been received.

These conditions apply to all customers who place an order with Manaii.com. The buyer is obliged to take note of the conditions before purchase. When ordering, the buyer accepts these General Terms and Conditions. Manaii World reserves the right to change our General Terms and Conditions.

Prices

We reserve the right for price adjustments, final sales, inventory differences, technical problems, changes to technical specifications and any typographical errors on our site or in our advertisements. We reserve the right to correct or cancel incorrect orders.

Payment

You can choose different payment methods on our website. Including:

• Paypal
• Swish
• Klarna

Manaii World is not responsible for any currency changes or exchange rates.

Digital products

By purchasing any of the digital products you agree that you do not have any right of withdrawal once you have received your order confirmation.

Open purchase and complaints for physical products

We comply with the law on distance contracts. You have 14 days right of withdrawal after receiving your item. Returned goods must be unused and in their original packaging. When exercising the right of withdrawal, you are responsible for the return shipping. We want you to send the label in as good condition as you can. If you discover a production fault, the product can be claimed against a valid receipt or proof of payment. You as a customer are responsible for unpacking and checking that the products in your package are fault-free within 7 days of receiving them. Products damaged as a result of wear and tear are not considered faulty. In the case of approved complaints, Manaii World is responsible for all additional costs.

When using the right of withdrawal, open purchase or complaint, we ask you to always contact our customer service before sending the item back to us, shop@manaii.com

Manaii world complies with the Consumer Goods Purchase Act in the event of complaints, see http://www.konsumentverket.se.

Remember that you are responsible for the shipping to us. In the event of a dispute, we always follow ARN:s recommendations.

Personal data and Force MajeurePersonal data

By registering and/or placing an order, you agree that we store and use your data in our business to complete and provide the service that you can expect from us. According to the General Data Protection Regulation (GDPR), you have the right to receive the information that we have registered about you. If you consider it to be incorrect or irrelevant, you can request correction or removal from our customer register. Feel free to contact our customer service and we will help you.

The information you provide about yourself is used by Manaii World and our partners for payment and delivery.

Force Majeure

In the event of war, natural disaster, industrial action in the labor market, authority decisions and comparable events beyond our control which could not reasonably have been foreseen, and affect concluded agreements and commitments on our part, which means that we cannot keep said agreement/commitment, shall form the basis for that we are released from our obligations to fulfill said agreement.

Shipping cost for physical products Delivery with Postnord in Sweden. Shipping varies depending on weight and number of products. Final shipping is shown at checkout.

Shipping takes 1-4 working days (Product is sent the day after your order has been placed).

For deliveries to other countries, we follow their shipping rules.

Unclaimed packages for physical products

We reserve the right to charge the costs for the events/handling that arise in the case of unclaimed packages (shipping, return shipping and dispatch fee). Therefore, we charge a fee if a package is not collected. The shipment is with the postal agent for a limited time before it is returned to us. Therefore, please note that if you regret a purchase and want to return the product, you must first pick up the package and then return it as described above. If your package has been returned to us, you can contact our customer service for a new delivery.